Terms of service

OVERVIEW

Welcome to THE ARNASA BRAND SL. The terms "we," "us," and "our" refer to THE ARNASA BRAND SL. THE ARNASA BRAND SL operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). THE ARNASA BRAND SL is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, and all policies referenced therein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any minors in your care to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing, browsing our online stores, or purchasing any products or services we offer, you may be asked for certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses related to that account.

SECTION 2: OUR PRODUCTS

We have made every effort to accurately represent our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen depending on the type and settings of the device you use to access the store.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to those shown in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic area, or jurisdiction.

SECTION 3: ORDERS

When you place an order, you are making an offer to purchase. THE ARNASA BRAND SL reserves the right to accept or refuse your order for any reason at its sole discretion. Your order will not be accepted until THE ARNASA BRAND SL confirms acceptance. We must receive and process your payment for order acceptance. Please review your order carefully before submission, as THE ARNASA BRAND SL may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by email, billing address, or phone number provided at the time of ordering.

Your purchases are subject to returns or exchanges only in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or domestic use only and not for resale or commercial export.

SECTION 4: PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include taxes, shipping, order handling, customs, or import charges.

Prices published in our online stores may differ from those offered in physical stores or online stores operated by third parties. From time to time, we may offer promotions for the Services that may affect prices and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information, such as your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the charges incurred at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5: SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we deliver products to the carrier, title and risk pass to you.

SECTION 6: INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, trade names, text, samples, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of THE ARNASA BRAND SL, its affiliates, or licensors and are protected by copyright and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unless expressly stated herein, nothing in these Terms grants or should be construed as granting any license or other right to you with respect to patents, trademarks, copyrights, or any other form of intellectual property of THE ARNASA BRAND SL, Shopify, or third parties. Unauthorized use of the Services may constitute a violation of intellectual property laws. THE ARNASA BRAND SL reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of THE ARNASA BRAND SL are trademarks of THE ARNASA BRAND SL, its affiliates, or licensors. You may not use such trademarks without prior written consent from THE ARNASA BRAND SL. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7: OPTIONAL TOOLS

As part of the Services, you may be provided access to third-party tools over which we have no oversight, control, or involvement.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from your use of optional third-party tools.

You use optional third-party tools available through the Services entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which such tools are provided by the relevant third-party providers.

We may also offer new features through the Services in the future (including the launch of new tools and resources). Such new features shall also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating, or for the accuracy of, third-party materials or websites that you choose to access. If you decide to leave the Services to access such materials or third-party sites, you do so at your own risk.

We are not responsible for any harm or damage related to your access to third-party websites or the purchase or use of third-party products, services, or resources. Please carefully review the policies and practices of any third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

THE ARNASA BRAND SL is powered by Shopify, which enables us to provide you with the Services. However, any sales and purchases you make in our store are made directly with THE ARNASA BRAND SL. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales that take place between you and THE ARNASA BRAND SL, including injuries, damages, or losses caused by the products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with THE ARNASA BRAND SL.

SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be found here, and certain personal information may be subject to Shopify's Privacy Policy, which can be found here. By using the Services, you acknowledge that you have read these privacy policies.

As the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services for you. For the purpose of providing services, information you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your own. For more information on how we, Shopify, and our partners use your personal information, please review our Privacy Policy.

SECTION 11: COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Comments"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to manage, provide, evaluate, optimize, improve, and promote the Services, and to fulfill our obligations and enforce our rights under the Terms of Service.

You also represent and warrant that: (i) you own all necessary rights to all Comments; (ii) you have disclosed any compensation or incentives received in connection with your submission of Comments; and (iii) your Comments will comply with these Terms. We have no obligation to (1) maintain any Comments in confidence; (2) pay compensation for any Comments; or (3) respond to any Comments.

We may, without any obligation to do so, monitor, edit, or remove Comments that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violate any party's intellectual property or these Terms of Service.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We are not responsible for any Comments posted by you or any third party.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be information in the Services or on them that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13: PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local laws or regulations; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use, or re-use material that does not comply with these Terms; (g) to transmit or procure the sending of spam, chain letters, junk mail, or any other similar content; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that may harm THE ARNASA BRAND SL, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, phish, engage in pharmaceutical fraud, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to terminate your access to the Services at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14: TERMINATION

We may terminate this agreement or suspend your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15: DISCLAIMER OF WARRANTIES

The information presented in or through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance placed on such materials by you or any visitor to the Services, or by anyone who may be informed of their contents.

UNLESS EXPRESSLY STATED BY THE ARNASA BRAND SL, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16: LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE ARNASA BRAND SL, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

SECTION 17: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless THE ARNASA BRAND SL, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, payable to any third party as a result of (1) your breach of these Terms of Service or the documents incorporated by reference, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to provide timely notice will not relieve you of your obligations unless you have suffered significant prejudice. We may control the defense and resolution of such claim at your expense, including the choice of counsel, but will not settle claims imposing non-monetary obligations on you without your consent. You will cooperate in the defense of indemnifiable claims, including by providing relevant documents.

SECTION 18: SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity or enforceability of any other remaining provisions.

SECTION 19: WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules we post on this site or with respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20: ASSIGNMENT
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with Spanish law. For any dispute, the parties submit to the Courts and Tribunals of A Coruña, Spain.

You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 21: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with Spanish law. For any dispute, the parties submit to the Courts and Tribunals of A Coruña, Spain.

SECTION 22: HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect from the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION

Any questions about the Terms of Service should be sent to us at info@arnasashoes.com.

Our contact information is published below:

THE ARNASA BRAND SL
info@arnasashoes.com

Rúa Adelaida Muro 61, 1B, 15002 A Coruña, A Coruña, Spain
+34 946 98 36 97
Company Registration Number: B75640078
VAT Number: ESB75640078